Reset printer to factory defaults?

gromack
gromack used Ask the Experts™
on
I've got a Dell B2375dnf Mono Multifunction Printer, that was given to me, that works fine, other than if you're trying to jam pack the automatic document feeder. I wanted to reset back to factory defaults, but doing so requires an admin name & password. After trying the defaults & finding out that no one from office has a clue what it might be, anyone have the answer in here?
Thanks-
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You can try this:
Clear All Settings from Service Mode
Enter "Service Mode".
While logged out of the operator panel, press Home, Job Status and Info buttons in succession and hold each one after pressing until all of them are pressed. Hold for 2 seconds.
When the password input window appears, touch the input box.
Enter "1934".
Press the arrow button in the bottom right.
The Service Mode menu will be displayed.
Press "Test Routine".
Press "Other".
Press "Memory Clear".
Choose your country and press "Start".
This menu resets the system to factory default settings. This function is used to reset the system to the initial value when the product is functioning abnormally. All of the values are returned to the default values, and all of the information, which was set by the user, will be erased.

from https://www.dell.com/support/article/si/en/sibsdt1/sln292564/how-to-clear-nvram-network-settings-2xxx-dell-laser-printers?lang=en
Most Valuable Expert 2013
Commented:
Have you tried this factory reset using a "backdoor" password?

- Enter “Service Mode”.
- While logged out of the operator panel, press Home , Job Status and Info  buttons in succession and hold each one after pressing until all of them are pressed. Hold for 2 seconds.
- When the password input window appears, touch the input box.
- Enter “1934”.
- Press the arrow button in the bottom right.
- The Service Mode menu will be displayed.
- Press “Test Routine”.
- Press “Other”.
- Press “Memory Clear”.
- Choose your country and press “Start”.
- This menu resets the system to factory default settings. This function is used to reset the system to the initial value when the product is functioning abnormally. All of the values are returned to the default values, and all of the information, which was set by the user, will be erased.

From https://www.dell.com/community/Printers/Dell-B2375dfw-Factory-Reset-without-Admin-Password/td-p/4740860
Most Valuable Expert 2013

Commented:
Ha!  What he said!  ^^  :D
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Author

Commented:
Thanks guys, I hope y'all don't mind that I split points, as your answers were minutes apart.
BTW, this had 60 views in the Dell support community & not a single reply!
No. It is fine for me. Normally I'm the one who is two minutes late ;)
Glad to help.

Author

Commented:
Just one more thing (in my best Columbo voice), when starting up to print or copy, this is a little noisy. No grinding, just squeaking, etc.,
I didn't want to turn loose with a can of WD-40 on it, but owners manual only deals with papaer jams, on screen errors, etc.
Any suggestions?
That's difficult to say, because it could be any rotating part and there are lots of them. Knowing from which part of the printer they are coming could help. Replacing toner does any difference? Try to use manual feed instead of tray  to eliminate tray paper pick-up mechanism.

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