Fabio Rosiglioni
asked on
ProLiant ML350 G6 Server doesn't boot, No any LED lights
ProLiant ML350 G6 Server doesn't boot, No any LED lights
We disconnected the server power to move it.
After 15 minutes we reconected it and the server no longer starts.
When I connect the power cable, NO ANY LED light gets on (neither in the rear or front lights)
Pressing the power button does NOT bring any LED lights on.
I tried to use other power cords (to figure out whether the current one is damaged) but no success.
I tried to swap the power supplis but no success.
The server has 2 power supplies.
So this is my problem, I get NO ANY LED light ON.
What could be the problem and how can I solve this please?
Thanks in advance for any inputs, Fabio
We disconnected the server power to move it.
After 15 minutes we reconected it and the server no longer starts.
When I connect the power cable, NO ANY LED light gets on (neither in the rear or front lights)
Pressing the power button does NOT bring any LED lights on.
I tried to use other power cords (to figure out whether the current one is damaged) but no success.
I tried to swap the power supplis but no success.
The server has 2 power supplies.
So this is my problem, I get NO ANY LED light ON.
What could be the problem and how can I solve this please?
Thanks in advance for any inputs, Fabio
ASKER
Hi,
no the PSU LED is off.
When I plug the power cord into the power supply, the blue UID LED on the back blinks briefly and then completely off, even the motherborad LEDs are off.
Sometimes the power supply fan runs.
Fabio
no the PSU LED is off.
When I plug the power cord into the power supply, the blue UID LED on the back blinks briefly and then completely off, even the motherborad LEDs are off.
Sometimes the power supply fan runs.
Fabio
Cost you $50 for a replacement motherboard, there are two though, one supports 55xx processors and the other 55 adn 56xx ones, Disks can be plugged into a similar generation ML or DL server and the config gets picked up.
ASKER
sure?
Did I turn off the computer and the motherboard failed?
Did I turn off the computer and the motherboard failed?
try reseating the power supplies even powered off power supply lights on the front panel should light up.
ASKER
already tried.
This morning I called hardware support. But I was hoping to resolve more quickly.
This morning I called hardware support. But I was hoping to resolve more quickly.
>Did I turn off the computer and the motherboard failed?
Some circuitry is only used at power on so may have failed ages ago, how long ago was it last unplugged?
Some circuitry is only used at power on so may have failed ages ago, how long ago was it last unplugged?
ASKER
Correct.
It was a fault hw: the power supply backplane
It was a fault hw: the power supply backplane
ASKER CERTIFIED SOLUTION
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I forgot these have a separate PSU backplane, all those components are on the motherboard on a DL380 for example.
If you do have Green on PSU can you connect to ILO port?