Microsoft Surface Pro 4 blurry screen

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Microsoft Surface Pro 4 blurry screen
Research: https://answers.microsoft.com/en-us/surface/forum/all/surface-pro-4-display-520-graphics-flicker-blurry/4cd65b6b-6fc3-4506-87f6-102b21491f27 and https://support.microsoft.com/en-us/help/3025083/windows-scaling-issues-for-high-dpi-devices
Recommendation: Execute Microsoft Surface diagnostic tool to see if that correct the problem

The Microsoft Store representative said to upgrade to the latest version of Windows 10 but that did not work.

The problem appear to happen when the Surface is hot.

https://www.theverge.com/2018/2/1/16958954/microsoft-surface-pro-4-screen-flickering-issues-flickergate show what the problem looks like.
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IT Manager
Top Expert 2010
Commented:
When did you buy your Surface Pro 4?

If it was within 3 years, you can get free replacement of your Surface Pro 4.

To support customers affected by this specific symptom, we will replace eligible Surface Pro 4 devices for up to three years from the date of purchase, free of charge.

https://support.microsoft.com/en-us/help/4230448/surface-pro-4-screen-flicker
M

Author

Commented:
I believe, it was purchased, last year.  Thank Jackie, since Microsoft is telling me to bring in the device again.
Jackie Man IT Manager
Top Expert 2010

Commented:
You are welcome.

Glad to know you have solved the problem.

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