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Just like the way that way that calls to an ordinary extension go to voicemail...
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Just like the way that way that calls to an ordinary extension go to voicemail...

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@ArneLovius Are you asking a question, or is that cryptic response intended to be some sort of an actual answer to the question? &nbsp;If a question, then yes--I want to route the call to a VM module exactly how it goes to a voicemal mailbox. &nbsp;If an answer, then perhaps I didn't ask the question well enough. &nbsp;In any case, I don't see an option to route a call to a VM module instead of a VM mailbox. &nbsp;If you know how to do that, the actual procedure would be extremely helpful.
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@ArneLovius Are you asking a question, or is that cryptic response intended to be some sort of an actual answer to the question?  If a question, then yes--I want to route the call to a VM module exactly how it goes to a voicemal mailbox.  If an answer, then perhaps I didn't ask the question well enough.  In any case, I don't see an option to route a call to a VM module instead of a VM mailbox.  If you know how to do that, the actual procedure would be extremely helpful.

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This is (hopefully) a dirt-simple question for the Avaya IP Office gurus, but over 30 minutes of Google searching has yielded no results for me.<br />
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I have an existing Voicemail Pro module (&quot;VM:Support&quot;) that works perfectly, and I know how to redirect external incoming calls to the module, but I need to create a single extension (x5555) that points directly to the module. &nbsp;How is this done on an IP Office 500 / Voicemail Pro system?
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This is (hopefully) a dirt-simple question for the Avaya IP Office gurus, but over 30 minutes of Google searching has yielded no results for me.

I have an existing Voicemail Pro module ("VM:Support") that works perfectly, and I know how to redirect external incoming calls to the module, but I need to create a single extension (x5555) that points directly to the module.  How is this done on an IP Office 500 / Voicemail Pro system?

Route Internal IP Office Extension to Voicemail Pro Module

Avaya

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.

IP Telephony

Telecommunication occurs when the exchange of information between two or more entities (communication) includes the use of technology. Communication technology uses channels to transmit information (as electrical signals), either over a physical medium (such as signal cables), or in the form of electromagnetic waves. The word is often used in its plural form, telecommunications, because it involves many different technologies.