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gromackFlag for United States of America

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Outlook send & receive every how many minutes?

Got a user who claims his emails aren’t going out when he sends them & they will sit in the outbox for long periods of time, with outlook going offline, at times. Upon digging into this, I find he’s got send & receive set for every 1 minute. There are times he’ll get error messages about timing out or when looking at the status, the tasks tab might show 2 or even 3 instances of send & receive going on. I’m guessing that 1 minute is too short, but want to know what is a good number to set that to? He’s using outlook 2013, there’s no exchange server in the mix &ISP (Logixonline) handles his email.
Any suggestions?
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Jackie Man
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Seems your issue is the going offline and/or timing out you mention. The frequency of mailbox sync is rarely an issue in itself.
Depending on the type of e-mail service you've got, many of them now maintain a connection with the server and only sync the mailbox when something triggers it, rather than on a schedule.
10 minutes is a good default to start and you can have him trigger the sync manually when needed. Depending on the traffic of this account you shouldn't need to manually trigger often as the incoming mail and sending mail triggers it relatively quick. Mobile devices are usually set to PUSH notifications with 15 minute sync times for battery consumption but still connects and acts as a constant sync more frequently. The Sync appears to, (not verified by any source), more hard sync data like calendar and contacts and mail flows more regularly.
Make sure the setting below is set for the interval you want (10 minutes is good). Then look at the Outlook Status bar lower right and see if it is going Offline.

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Thanks to all!