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davebo4503

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Windows update error 8024402F on Windows 7 and 2008R2 starting May 2019

just recently I'm getting windows update errors on both windows 7 and server 2008R2 - same error message 8024402F
This is new as last month everything worked - anyone found a cause/solution?
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John
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There are a number of causes in the Microsoft Article below including an interruption to updates early on in the article. Read through. Farther down is the general update troubleshooter link

https://answers.microsoft.com/en-us/insider/forum/all/windows-update-error-code-8024402f/8468701f-3d4d-440d-ad03-253aeab3b781
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you might want to try this registry fix
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller
go to permissions and administrators change it from read to full control
change block time increment to 0x2a30 (10800)
no reboot required
now retry the updates
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davebo4503

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John, I tried all the troubleshooters and redid the update repositories - same issue
David, I tried this on Win7, same issue.

I think it's more than coincidence that this just started happening on both win7 and server 2008r2 this month.
I suspect something with an update from last month, or some other issue.  Right now, I can't get updates on either.
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John
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Thanks John.  I ran this on Win7 and when it finished and I switched to server, I saw that WSUS had downloaded updates for the server.  Once applying those updates, Windows update now works again on both platforms.  Not sure if I had left it alone if it would have began working on it's own again, but good to know about wsusoffline.net.  Is this a Microsoft tool, or just uses MS's updating framework?
Thanks for the update. WSUS Offline is maintained outside of Microsoft but using Microsoft Updates.