Android phone not showing up on pc

I tried a different cable and different ports and different computers but not showing up when I plug in the usb cable
brian ramdhaniCT Technician Asked:
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Martin NguyenHelpDesk TechnicianCommented:
What model phone are you using? I'm guessing its a Windows 10 PC?

When you connect it to your computer does a notification pop up on your phone that says its "Charging this device via USB"?

You should be able to click that notification and change the setting "Use USB for" to File Transfer and you should be able to access your phone as a removable disk.

Hope this helps!

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brian ramdhaniCT Technician Author Commented:
Yes windows 10 pc.

But I get no notification but I see the phone is charging
Jackie Man IT ManagerCommented:
Brand and model of your Android phone?

Besides, you need to make sure that you are using a Data Sync and Charging USB cable. Ordinary USB charging cablewill not work for sure.
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Hello ThereSystem AdministratorCommented:
But I get no notification but I see the phone is charging

You don't have to get a notification. Sometimes you have to expand the status bar and you should see something like this...

androidusb.png
EirmanChief Operations ManagerCommented:
You may need android usb debugging to be activated on in your phone
for your PC to see files on your phone.
The method for activation varies from android build to build.

Search for ..... android X usb debugging
Where X is your version of Android.
Jackie Man IT ManagerCommented:
android usb debugging is not required for making your Android phone appears in your Windows PC.

You need the USB driver to be installed for your brand of Android phone.

What is the brand of your Android phone?

If it is SAMSUNG, goto the link to download and install the driver before you connect your phone again with the origianl USB cable of your phone.

https://developer.samsung.com/galaxy/others/android-usb-driver-for-windows
Martin NguyenHelpDesk TechnicianCommented:
Hi Brian,
Please let us know which phone you are using if none of the additional suggestions have worked.

What are you trying to accomplish by having your phone show up on your PC? There may be another work around to do that if you are unable to your PC recognize your phone.
brian ramdhaniCT Technician Author Commented:
Needed the original cable
Martin NguyenHelpDesk TechnicianCommented:
Glad you were able to figure it out. The fact that certain cables aren't suitable for data transfer is something that happens frequently with my digital camera.
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