<div>
Usually this is due to the Outlook Anywhere addresses on the server not being set up to work as a CAS array. <a href="https://practical365.com/exchange-server/exchange-2013-client-access-server-high-availability/" rel="ugc">https://practical365.com/exchange-server/exchange-2013-client-access-server-high-availability/</a>&nbsp;has some information on this and should help you resolve it.
</div>


Usually this is due to the Outlook Anywhere addresses on the server not being set up to work as a CAS array. https://practical365.com/exchange-server/exchange-2013-client-access-server-high-availability/ [https://practical365.com/exchange-server/exchange-2013-client-access-server-high-availability/] has some information on this and should help you resolve it.

<div>
Both CAS server are set to mail.domain.com which is the FQND of the load balancer auth for external clients is set to NTLM and SSL offloading is checked.
</div>


Both CAS server are set to mail.domain.com which is the FQND of the load balancer auth for external clients is set to NTLM and SSL offloading is checked.

<div>
Yeah if the mailbox is on the DB that is down, it will try to retry forever so it will be stuck.
</div>


Yeah if the mailbox is on the DB that is down, it will try to retry forever so it will be stuck.

<div>
<div class="content wysiwyg-content">
Exchange 2013 when one member of DAG is down outlook gets at loading profile. &nbsp;We are in the process of moving from Exchange 2010 to 2013. &nbsp;I have two mailbox roles and two separate CAS roles with a kemp virtual load balancer &nbsp;when node one in the DAG is down outlook will not open just sits as loading profile. &nbsp;I if I bring up node one outlook will connect with no issues I am not sure why its not working. &nbsp;Also if I disable the network adapter outlook will open in offline mode one I restore the network mail will flow to outlook on node two but if I close the issue starts over. &nbsp;Any Ideas.
</div>
</div>


Exchange 2013 when one member of DAG is down outlook gets at loading profile.  We are in the process of moving from Exchange 2010 to 2013.  I have two mailbox roles and two separate CAS roles with a kemp virtual load balancer  when node one in the DAG is down outlook will not open just sits as loading profile.  I if I bring up node one outlook will connect with no issues I am not sure why its not working.  Also if I disable the network adapter outlook will open in offline mode one I restore the network mail will flow to outlook on node two but if I close the issue starts over.  Any Ideas.

Outlook stuck at loading profile when one node of Exchange 2013 is down

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.