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Adobe missing

Why suddenly users doesn't see adobe pdf in outlook. If save this doesn't show that this is associated with adobe. It looks like blank. Urgent
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John
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If you right click on the image, can you save the image?

Many users?  

What version of Adobe are you using?
Avatar of Robert Retzer
Not sure what you are asking and what version of windows the users are running. But if you are running windows 7 or 10 you can change the default application that opens pdf files to adobe reader by changing the default file association. I know windows 10 defaults Microsoft Edge to open pdf files even if you may have adobe reader. Which is a pain all my customers I worked with hate this and want adobe reader to open the pdf files. To change the file association click on the start button and start typing file association. Then scroll through the list to find pdf and highlight it
For windows 7 click on the Change button.... and then select Adobe Reader.
For windows 10  click on pdf in the list and a list of apps to open pdfs will popup, select Adobe Reader   Then close out of the window.
On one machine you can certainly do that but the author suggested all users so I asked how many users. That may help to inform our answer
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