akkineni prasanna
asked on
Need to resolve intermittent ASP 500 server error
Need a detailed analysis of this thread. Please find the attached dump report.
Thread 17 - System ID 1040
Entry point msvcrt!_endthreadex+6f
Create time 5/16/2019 5:10:12 PM
Time spent in user mode 0 Days 00:00:00.437
Time spent in kernel mode 0 Days 00:00:00.031
This thread is processing a client request and is/are not fully resolved. Further analysis of these threads is recommended in order to determine what may be blocking the request(s).
Call Stack
GET request for /thinclient/f1_header.asp
Request alive for 01:39:16
QueryString docid=3DD280CB860E401C83E0 9A00B74B39 59&actioni d=08044080 0605409008 046060
Request mapped to D:\app\basware\IP\Web\Thin Client\web \f1_header .asp
ASP Application /LM/W3SVC/1/ROOT/THINCLIEN T
ASP Template D:\APP\BASWARE\IP\WEB\THIN CLIENT\WEB \F1_HEADER .ASP
Script call stack for thread 17
Function Scope
Line Of Code
Source File
Line Number
Application_OnStart Application("BWUALangStrin g")=objBWU A.GetLangS trings() D:\APP\BASWARE\IP\WEB\THIN CLIENT\WEB \INCLUDES\ CONSTANTS. ASP 261
Thread 17 - System ID 1040
Entry point msvcrt!_endthreadex+6f
Create time 5/16/2019 5:10:12 PM
Time spent in user mode 0 Days 00:00:00.437
Time spent in kernel mode 0 Days 00:00:00.031
This thread is processing a client request and is/are not fully resolved. Further analysis of these threads is recommended in order to determine what may be blocking the request(s).
Call Stack
user32!NtUserMessageCall+15
user32!SendMessageW+7f
ole32!CDllHost::GetApartmentToken+20b
ole32!DoSTApartmentCreate+12
ole32!CClassCache::GetActivatorFromDllHost+a3
ole32!CClassCache::GetOrCreateApartment+20
ole32!FindOrCreateApartment+47
ole32!CProcessActivator::GetApartmentActivator+d8
ole32!CProcessActivator::CCICallback+17
ole32!CProcessActivator::AttemptActivation+2c
ole32!CProcessActivator::ActivateByContext+4f
ole32!CProcessActivator::CreateInstance+49
ole32!ActivationPropertiesIn::DelegateCreateInstance+108
ole32!CClientContextActivator::CreateInstance+b0
ole32!ActivationPropertiesIn::DelegateCreateInstance+108
ole32!ICoCreateInstanceEx+456
ole32!CComActivator::DoCreateInstance+d9
ole32!CoCreateInstanceEx+75
msvbvm60!_vbaBoolErrVar+29ea
msvbvm60!_vbaNew+21
bwUAV5!DllCanUnloadNow+55d4
oleaut32!DispCallFunc+165
msvbvm60!_vbaAptOffset+68b
msvbvm60!BASIC_CLASS_Invoke+65
vbscript!IDispatchInvoke2+b2
vbscript!IDispatchInvoke+59
vbscript!InvokeDispatch+13c
vbscript!InvokeByName+43
vbscript!CScriptRuntime::RunNoEH+234a
vbscript!CScriptRuntime::Run+64
vbscript!CScriptEntryPoint::Call+51
vbscript!CSession::Execute+c8
vbscript!NameTbl::InvokeEx+50a
vbscript!LocalsNameTbl::Invoke+56
asp!CActiveScriptEngine::TryCall+72
asp!CActiveScriptEngine::Call+e7
asp!CallScriptFunctionOfEngine+3e
asp!CallScriptFunction+22
asp!ExecuteGlobal+1f0
asp!Execute+b5
asp!CHitObj::ViperAsyncCallback+3fc
asp!CViperAsyncRequest::OnCall+6a
comsvcs!CSTAActivityWork::STAActivityWorkHelper+32
ole32!EnterForCallback+f4
ole32!SwitchForCallback+1a8
ole32!PerformCallback+a3
ole32!CObjectContext::InternalContextCallback+15b
ole32!CObjectContext::DoCallback+1c
comsvcs!CSTAActivityWork::DoWork+12f
comsvcs!CSTAThread::DoWork+18
comsvcs!CSTAThread::ProcessQueueWork+37
comsvcs!CSTAThread::WorkerLoop+135
msvcrt!_endthreadex+44
msvcrt!_endthreadex+ce
kernel32!BaseThreadInitThunk+e
ntdll!__RtlUserThreadStart+70
ntdll!_RtlUserThreadStart+1b
ASP request executing on thread 17 GET request for /thinclient/f1_header.asp
Request alive for 01:39:16
QueryString docid=3DD280CB860E401C83E0
Request mapped to D:\app\basware\IP\Web\Thin
ASP Application /LM/W3SVC/1/ROOT/THINCLIEN
ASP Template D:\APP\BASWARE\IP\WEB\THIN
Script call stack for thread 17
Function Scope
Line Of Code
Source File
Line Number
Application_OnStart Application("BWUALangStrin
what does objBWUA.GetLangStrings() do?
ASKER
Hi Monty,
Thanks for your time. Not sure, what it is?
Thanks for your time. Not sure, what it is?
not sure, see where the variable objBWUA is declared and instatiated. I'm guessing it's some kind of 3rd party com object or something.
ASKER
okay. is that is the reason of blocking? why the remaining threads are waiting on this thread? mean all are waiting for critical section... can you please go through full dump which i have atatched to the question and help me out?
nothing in the call stack really tells me anything. if the error you get is pointing to
Application("BWUALangStrin g")=objBWU A.GetLangS trings()
then that's where I would start the troubleshooting.
You've given no details about the app, or provided any code, except for one line. I will help you troubleshoot if I can, I will not do it for you.
Application("BWUALangStrin
then that's where I would start the troubleshooting.
You've given no details about the app, or provided any code, except for one line. I will help you troubleshoot if I can, I will not do it for you.
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