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Avatar of Patrick Kim
Patrick Kim

asked on

Error opening files on SharePoint

Hi all,

Facing an issue when trying to open files or documents on OneDrive/ SharePoint

I get the ERROR code: 0x80070185 (attached an image of the error)

Any help would be highly appreciated

Thanks
Capture.JPG
Avatar of Jamie McAllister
Jamie McAllister
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From the community this is being promoted as a fix;

1. Unlink your PC from your OneDrive account by right clicking the OneDrive icon, settings, Unlink this PC.

2. Delete your OneDrive folder from your PC. Make Sure that you have a copy of your files first or check that the online version is the updated one.

3. Sign in again and create a new folder for OneDrive.
Avatar of Patrick Kim
Patrick Kim

ASKER

I tried adding the Team site on a different computer which did not have any OneDrive data, same issue.Will try your suggestion.
No luck, still get the same error
Can you try accessing the OneDrive when not linked to the corporate network, e.g. by tethering on your phone and the cell network.
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