Cisco UC520 and VOIP Configuration Query
We have a Cisco UC520 - all is working fine, landlines connected, extensions connected etc. etc.
We want to add our VOIP account to the system. We have the details given to us by our provider, these are as follows:
1 Make sure that your SIP Phone is turned on and connected to an IP Router or Modem. If you are using a softphone make sure that your PC is connected to the network.
In your phone's configuration menu there should be an option to define a SIP Server, SIP Registrar or SIP Domain value. Set the value to: voiptalk.org.
2. For SIP Authentication, set your SIP User ID or similar to your VoIPtalk ID (eg 84411076) and set SIP Password or similar to your six-digit VoIPtalk Password provided in your activation email.
3. If you have an Outbound Proxy setting, set this to: nat.voiptalk.org:5065. Alternatively, if this setting allows you to define the port in a separate field, set the IP Address to: nat.voiptalk.org and the port number to: 5065.
4. Confirm the settings by reloading or rebooting your phone. Dial 902 to confirm your configuration.
5. If you encounter any problems, make sure that your IP Router or ISP is not blocking any traffic, specifically on ports 5060 and 5065. Also ensure that the router is not blocking UDP traffic. You can contact your network administrator or ISP for more information.
6. For additional assistance please refer to our instructions for other VoIP phones. You can also contact our support team via email. Please state your phone model, VoIPtalk ID and provide screenshots if possible in order to resolve any issues you may have as effectively as possible.
Could someone give me any idea where these settings go in the VOIP setup pages on the UC520, because, wherever I put them and in whatever way I just cant get it to work!
Really appreciate anyone's time and help on this.
Gary.
We want to add our VOIP account to the system. We have the details given to us by our provider, these are as follows:
1 Make sure that your SIP Phone is turned on and connected to an IP Router or Modem. If you are using a softphone make sure that your PC is connected to the network.
In your phone's configuration menu there should be an option to define a SIP Server, SIP Registrar or SIP Domain value. Set the value to: voiptalk.org.
2. For SIP Authentication, set your SIP User ID or similar to your VoIPtalk ID (eg 84411076) and set SIP Password or similar to your six-digit VoIPtalk Password provided in your activation email.
3. If you have an Outbound Proxy setting, set this to: nat.voiptalk.org:5065. Alternatively, if this setting allows you to define the port in a separate field, set the IP Address to: nat.voiptalk.org and the port number to: 5065.
4. Confirm the settings by reloading or rebooting your phone. Dial 902 to confirm your configuration.
5. If you encounter any problems, make sure that your IP Router or ISP is not blocking any traffic, specifically on ports 5060 and 5065. Also ensure that the router is not blocking UDP traffic. You can contact your network administrator or ISP for more information.
6. For additional assistance please refer to our instructions for other VoIP phones. You can also contact our support team via email. Please state your phone model, VoIPtalk ID and provide screenshots if possible in order to resolve any issues you may have as effectively as possible.
Could someone give me any idea where these settings go in the VOIP setup pages on the UC520, because, wherever I put them and in whatever way I just cant get it to work!
Really appreciate anyone's time and help on this.
Gary.
The uc500 has a specific set of supported sip trunk providers see if voiptalk.org can provide you with a uc500 cca config XML for the sip trunk.
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That said, you may find some luck in using the CLI to configure a SIP trunk with the settings provided by your carrier. It would require a sip profile with SIP-UA and dial-peers to route the inbound and outbound calls. If you're not versed in Cisco CLI, this will be quite a challenge.