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Jason KidmanFlag for United States of America

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Windows 10 Duplicate Users Shown on Login Screen

I'm having an issue with a new computer setup.
I have two users set up but it is showing as duplicates. One set with a circle background one set with a square background.

User generated image
Clicking on one of the square profiles will bring me to a strange looking login page with a keyboard icon on the bottom left:

User generated image
Both logins accept the same password and lead to the same account - there are only 2 accounts on the machine.

User generated image
How can I get rid of these duplicate logins?

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I have tried checking/unchecking the “Users must enter a user name and password to use this computer” box in netplwiz.
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John
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The Circle is normal including Domain accounts.

Do you have Local and Email accounts with the same name (one name, one name@email.com) ?
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No, and the same thing will happen if I were to create a 3rd account with a completely different name:

User generated image
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John
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Thank you John, we ended up reinstalling the OS.
Thanks for the update and I was pleased to assist you.