troubleshooting Question

Windows 10 Duplicate Users Shown on Login Screen

Avatar of Jason Kidman
Jason KidmanFlag for United States of America asked on
Windows 10* User accounts
5 Comments1 Solution1163 ViewsLast Modified:
I'm having an issue with a new computer setup.
I have two users set up but it is showing as duplicates. One set with a circle background one set with a square background.

duplicate1.png
Clicking on one of the square profiles will bring me to a strange looking login page with a keyboard icon on the bottom left:

duplicate2.png
Both logins accept the same password and lead to the same account - there are only 2 accounts on the machine.

duplicate3.png
How can I get rid of these duplicate logins?

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I have tried checking/unchecking the “Users must enter a user name and password to use this computer” box in netplwiz.
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