Looking to replace Web host provider --
Need a cost effective alternative to SiteGround Grow Big account.
Most of the time they seem like a good solution, but then something happens usually around DNS updates and they just fall apart. My latest headache with them involves moving an SNPP (Port 444) connection into AWS with the host name in Route 53 and the connection in the Dynamic Load Balancer. Well that apps, been done all day. They don't allow you to DIG, PING or NSLOOKUP from the SSH CLI, and they always seem to feel that they should own the DNS registration.
This is the third time this year already I have had similar issues and I need to look again. Might move to AWS, but the nature of the sites seem to imply a variance in cost month to month and possibility of a HUGE surprise one month.
Mostly a mix of PHP, Static HTML and WORDPRESS (Gravity and Genesis Enterprise) ..
I am out Tuesday, so will apologize in advance for any slow responses.
TIA -
Most of the time they seem like a good solution, but then something happens usually around DNS updates and they just fall apart. My latest headache with them involves moving an SNPP (Port 444) connection into AWS with the host name in Route 53 and the connection in the Dynamic Load Balancer. Well that apps, been done all day. They don't allow you to DIG, PING or NSLOOKUP from the SSH CLI, and they always seem to feel that they should own the DNS registration.
This is the third time this year already I have had similar issues and I need to look again. Might move to AWS, but the nature of the sites seem to imply a variance in cost month to month and possibility of a HUGE surprise one month.
Mostly a mix of PHP, Static HTML and WORDPRESS (Gravity and Genesis Enterprise) ..
I am out Tuesday, so will apologize in advance for any slow responses.
TIA -
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On 6 years I think they have change DNS twice...
With the GoGeek plan we have priority support, I always get answer rapidly within the same hour
You can compare the packages
https://www.siteground.com/shared-hosting-features.htm
So you may consider just switching the plan...
With the GoGeek plan we have priority support, I always get answer rapidly within the same hour
You can compare the packages
https://www.siteground.com/shared-hosting-features.htm
So you may consider just switching the plan...
ASKER
Thank you both for your responses.
ASKER
I had my own hosts and hardware for a long time. Got tired of updates for Wordpress and other things, tried Site5 and got frustrated quickly then went to Siteground where things have been reasonably stable.
But twice lately changes to the DNS and specifically name servers have resulted in extended outages and long aggravating threads with support team members who I don't think can spell DNS never mind support it when they don't host it, but also refuse to get the appropriate internal help. The latest issue was resolved after 48 hours and 30+ entries in the ticket thread. as well as some unhappy users.
You have both given me a number of things to consider and I appreciate it very much !!