Does Google drive keep a copy of our data for recovery purposes ?

Italiabella
Italiabella used Ask the Experts™
on
Google Drive Backup question.

I would like to know:  if someone delete a document from Google Drive, in other world from the cloud. Google drive retain a copy of that data somewhere ?
if yes for how long ?

or as soon as i delete the data from my Google Drive that data is gone forever ?

Thank you
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I am sure Google backs things up for its purposes, but not so far as I know for you.

You need to be responsible for your own Google Drive backups to your own source (USB Hard Drive say, or NAS for big volumes)

But you need to service yourself.

Author

Commented:
this client just upgraded google drive to 100GB they will pay $20 per year. So you are confirming that if one of the empolyees deletes something from the google drive that data will be lot forever ?

it doesn't sound right John...i know some company retain the client data for 30- 60-90 in case you need to restore.
this is why i am asking this question. if its true what you say i must plan a to backup their data periodically into an external drive.

but i need to be sure about this.

Thank you John,
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You would have to ask Google Support, but deleted data is gone to you so far as I know.

Definitely back it up
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Martin NguyenHelpDesk Technician
Distinguished Expert 2018

Commented:
Does your client have a personal Google Drive account or a Business/School one with G Suite?

My Business GD account has stuff I put in the trash from September, so its been stored for over 6 months. if I delete it from the trash, Google can help restore the file, but it doesn't say how long a file can be deleted from the Trash and still be restored.

Your G Suite Admin might be able to restore a file without contacting Google right away if you have G Suite.

Hope this helps.

Author

Commented:
John do you have the correct link for google support please ?

Thank you

Author

Commented:
Martin they have  google drive the free version not the business account
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Martin NguyenHelpDesk Technician
Distinguished Expert 2018

Commented:
In the first link I mentioned in the section More on how to find Files -> Which files can be recovered, Google states they can help you recover
recently deleted files for a limited time if you use Google Drive with a consumer account (and not an account through your work, school, or other group) AND one of these is true:

You created the file.
You uploaded the file to Google Drive.
You accepted ownership of the file from someone.

There should be a link in the upper right to contact Google to get help recovering a file.

Author

Commented:
The consumer account is the free account correct ?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Yes.   That is correct

Author

Commented:
Thank you for confirming!! But they say for a limited time.? It's 30- 60-90 days ??
Martin NguyenHelpDesk Technician
Distinguished Expert 2018
Commented:
According to this thread, its within 60 days.

Hope this helps!
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Still be prepared to have your own backups. Much better and more reliable.

Author

Commented:
I agree, better have my own backup.

Thank you John and Martin, and sorry for the delay.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You are very welcome and I am always happy to help

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