Stopping SCCM 2016 failed application deployment

Phil Mapfumo
Phil Mapfumo used Ask the Experts™
on
Hi
 I have a user that keeps having prompts to restart her computer everyday because of a failed SCCM deployment. How do find the collection that is trying to deploy the application so can stop if or remove her from the collection so that she stops receiving these prompts as she is having to restart her computer at least 3 times a day. I would greatly appreciate any assistance.
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Gaurav SinghSolutions Architect

Commented:
Please ask the use to share the screen shot of SCCM Software center, he should be able to see what package is being trying to install on PC.
Vikas BhatExperienced IT Infrastructure Services/operations Manager

Commented:
You can look it directly on SCCM Server. In configuration manager console, Navigate to Overview > Devices. Find users machine and open properties and click on deployments tab. You should be able to see what was deployed to this users machine and remove it from identified deployment.sccm.jpg
Phil MapfumoInfrastructure Engineer

Author

Commented:
Hi Vikas
 Thanks for the response, I found the collection group many thanks. However the name of the collection is many All Systems therefoe if l am to remove it from that collection will that not mean that the system will be missing critical windows software updates that it will need and will not be updated.
Anyway a bit of back story the issue began when a deployment of drivers was done and 3 of the drivers failed to install and had to be installed manually. However SCCM still thinks that there need to be installed and keeps trying to install on this system which is the cause of the restarts
@Gaurav I have a paper copy of the screenshot the ones highlighted in pen are the failed drivers, please find it attached
Capture1.PNG
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Experienced IT Infrastructure Services/operations Manager
Commented:
Well in this case you have most likely deployed them as part of windows updates. You can navigate to Overview> Software -updates > All Software updates
Find the updates (you can search by name). right click on the update and edit membership and uncheck the update. This should remove it.
sccm1.jpg
Phil MapfumoInfrastructure Engineer

Author

Commented:
Hi Vikas
 Thanks that sounds like it will work, I will update as necessary and let you know.
Phil MapfumoInfrastructure Engineer

Author

Commented:
Thanks Vikas that was the  solution l needed many thanks for you help!

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