Jonathan Duane
asked on
Website wont work on mobile data
Hi there, my site isnt working on mobile data, https://vendorfinance.ie it works no problem on other networks such as wifi etc.
We switched over A records last week to new server and i didnt change over cname, i think what is happening is that the certificate was due to expire on the old site and its now leading to a mismatch
Ideally i am trying to get them their name servers over to Cloudfare so i can point the cname to new server
We switched over A records last week to new server and i didnt change over cname, i think what is happening is that the certificate was due to expire on the old site and its now leading to a mismatch
Ideally i am trying to get them their name servers over to Cloudfare so i can point the cname to new server
Try to resolve the website from your mobile data as first step and try tracing back to the site and find where it is getting dropped.
ASKER
when i try to ping the site from mobile i am hitting the server no problem
The site is just taking too long to render, that is the issue.
It looks like you have a cache plug in. Try and clear the cache using the plug in, not your browser cache.
If that didn't work, view your site in firefox and hit f12 to see the dev tools. Use the Network tab and it looks like hubspot is throwing an error and your facebook api is taking a long time. Make a back up of your site and database. Then remove hubspot and facebook plugins and see what happens.
Also, double check the files you are loading. As example, you have masonry loaded twice.
If one of your plugins can combine css and js files, that should be done too.
It looks like you have a cache plug in. Try and clear the cache using the plug in, not your browser cache.
If that didn't work, view your site in firefox and hit f12 to see the dev tools. Use the Network tab and it looks like hubspot is throwing an error and your facebook api is taking a long time. Make a back up of your site and database. Then remove hubspot and facebook plugins and see what happens.
Also, double check the files you are loading. As example, you have masonry loaded twice.
<script type='text/javascript' src='https://vendorfinance.ie/wp-includes/js/masonry.min.js?ver=3.3.2'></script>
<script type='text/javascript' src='https://vendorfinance.ie/wp-includes/js/jquery/jquery.masonry.min.js?ver=3.1.2b'></script>
If one of your plugins can combine css and js files, that should be done too.
ASKER
i think there is something really funny going on with DNS, as sometimes when it times out it will show this https://vendorfinance.ie/offline.html (this will only work if you change your hosts file to point vendorfinance.ie to 46.22.137.119 (which is the old server)
It seems to be loading better now.
https://intodns.com/vendorfinance.ie mostly checks out
https://cachecheck.opendns.com/ shows the ip of 104.26.7.41
https://intodns.com/vendorfinance.ie mostly checks out
https://cachecheck.opendns.com/ shows the ip of 104.26.7.41
ASKER
yeah i think there is something funny going on with the route to the datacentre where server is being hosted, i keep on getting notifications from uptime robot with sites i have on that server...
vrworld.ie
mediastreet.ie
iradio.ie
but since i have switched vendorfinace.ie to cloudfare it has been fine
vrworld.ie
mediastreet.ie
iradio.ie
but since i have switched vendorfinace.ie to cloudfare it has been fine
Running a test on google's page speed tool still fails https://developers.google.com/speed/pagespeed/insights/?url=vendorfinance.ie. It fails because it defaults to mobile. You can see the same thing by visiting your site in Chrome and then hit f12 to get to dev tools. Click on the Audits tab and run that. It shows your site is loading 4,774kb of data (that's nearly 5 megabytes).
I did notice that some of your js scripts are not minimized. Make sure that gets taken care of. Your hubspot scripts are costing a lot of payload too. Try pulling those out and see what happens.
This image is very large https://vendorfinance.ie/site-data/person.png. Try saving it as an 8bit png. That will bring it down closer to 70kb instead of 274. Same with the other images. Performing these small changes will make a big difference. Try and get the total size towards 2mb.
I did notice that some of your js scripts are not minimized. Make sure that gets taken care of. Your hubspot scripts are costing a lot of payload too. Try pulling those out and see what happens.
This image is very large https://vendorfinance.ie/site-data/person.png. Try saving it as an 8bit png. That will bring it down closer to 70kb instead of 274. Same with the other images. Performing these small changes will make a big difference. Try and get the total size towards 2mb.
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