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janhoedt

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Powershell and Remedy Force automation

Hi,

I d like to handle a ticketing System Remedy Force Powershell based: (to automate stuff) query tickets, tasks assigned to a group, user, create tickets, close etc. There is an api to use
https://docs.bmc.com/docs/remedyforce/201802/en/remedyforce-rest-api-801357497.html

But dont get result out of it. Sales force Online is used. Also dual factor: cert and use/pw
Could you help me, step by step please.

Thanks!
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Avatar of Douglas Suyemoto
Douglas Suyemoto
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Avatar of janhoedt
janhoedt

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Thanks! Will check soon.
Couldn't make it work, but that's probably because we have cert MFA enabled. So can't tell it is NOT working either.
No time to dive deeper into it, so will consider as working.