Shaun Wingrin
asked on
Initialising error state
HP laser printer, Product number CB537A says INITIALIZING when remove and restore power and doesn't proceed to READY state. Pls advise.
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Does the printer power up if you disconnect all interface cables? Switch off, unplug i/f cables, disconnect from the wall for 30 seconds and then power up. If it powers up then, try reconnecting them one by one to see which is the culprit.
If the printer does power up without connections, try a factory reset, as follows:
1. On the product control panel, press Setup.
2. Use the arrow buttons to select Service, and then press OK.
3. Use the arrow buttons to select Restore defaults, and then press OK.