Cannot delete file in Pixel phone

eemoon
eemoon used Ask the Experts™
on
Pixel phone has a file. I connected the phone to PC(win8). When I tried to delete file in the cell phone, but i cannot delete the files because i got error message. Please see attached picture. Thank you
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IT Manager
Top Expert 2010
Commented:
The message dos tell you the problem.

When you try to delete the file, you need to keep the screen unlock with USB cable attached.

Besides, have you enabled the option of MTP / File transfer in your phone?

Author

Commented:
Thank you!

BTW, I deleted the file after unlocking screen, but why I cannot find the deleted file in Recycle Bin of PC? where is it? Thanks
Jackie Man IT Manager
Top Expert 2010

Commented:
There is no recycle bin in the Android OS.
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Author

Commented:
right, it is not recycle bin, but after the cell phone is plugged into PC, the cell phone is one of attached drive of PC
Jackie Man IT Manager
Top Expert 2010

Commented:
the cell phone is one of attached drive of PC

It is not an attached drive of the PC. It just looks like a drive. Any file actions like copy, paste and delete are not processed in the Windows OS.

https://www.howtogeek.com/192732/android-usb-connections-explained-mtp-ptp-and-usb-mass-storage/

Look up MTP – Media Device in the above link.

Author

Commented:
Thank  you! Good expert!
Jackie Man IT Manager
Top Expert 2010

Commented:
You are welcome.

Can you put up another Testimonial like "Thank you! Good expert!" instead of the one you posted earlier?

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