SSRS - Web Portal URL working or Web service URL working but not both.

Zack
Zack used Ask the Experts™
on
Hi EE,

I have a rather unusual problem I can only get either  Web Portal URL working or  Web service URL working but not both.

What is currently happening is if the web service URL and web portal URL match (virtual directory name is the name) the web service works but the web portal doesn't.

And if the web service URL and web portal URL have different (virtual directories) the web address for the web portal works.

Attached are pictures of my current settings.



Right now I can only see the web service working.

From the reportserver config file.

<URLReservations>
            <Application>
                  <Name>ReportServerWebService</Name>
                  <VirtualDirectory>Autumncareuatreport</VirtualDirectory>
                  <URLs>
                        <URL>
                              <UrlString>http://+:81</UrlString>
                              <AccountSid>S-1-5-80-4000206335-4242116595-3118339656-1734867201-556326921</AccountSid>
                              <AccountName>NT SERVICE\ReportServer$AUTUMNCARETESTRS</AccountName>
                        </URL>
                  </URLs>
            </Application>
            <Application>
                  <Name>ReportServerWebApp</Name>
                  <VirtualDirectory>Autumncareuatreport</VirtualDirectory>
                  <URLs>
                        <URL>
                              <UrlString>http://admin:81</UrlString>
                              <AccountSid>S-1-5-80-4000206335-4242116595-3118339656-1734867201-556326921</AccountSid>
                              <AccountName>NT SERVICE\ReportServer$AUTUMNCARETESTRS</AccountName>
                        </URL>
                  </URLs>
            </Application>
      </URLReservations>

Thank you
Web-Portal.PNG
Web-Services.PNG
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ZackGeneral IT Goto Guy

Author

Commented:
Hi EE,

Worked this out turned we installed a 2016 CU update we installed yesterday on the server that caused the issue.

In this order

Removed the RSReportServer config file.
Changed the Web Services VD applied settings
Changed the Web Portal VD applied settings.

Issue fixed.
General IT Goto Guy
Commented:
Worked this out turned we installed a 2016 CU update we installed yesterday on the server that caused the issue.

In this order

Removed the RSReportServer config file.
Changed the Web Services VD applied settings
Changed the Web Portal VD applied settings.

Issue fixed.

Do more with

Expert Office
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