Link to home
Start Free TrialLog in
Avatar of Coriron Haz
Coriron HazFlag for United Kingdom of Great Britain and Northern Ireland

asked on

GPO printers not correctly installing

When deploying printers via GPO under the context of "computer" the printer appears to be installed if you try and print a document, but if you look at devices and printers it is still showing as "device setup in progress"

The drivers are package aware, and printing works when printing to the new printer. In the screenshot below you'll notice 2 unspecified devices, both of them are the 2 new printers i've deployed.

User generated image
If you go to the printers themselves which are Canon printers, you can see the canon driver has loaded correctly.

If I try and right click on the unspecified devices to trouble shoot the issue, there is no right click menu.
Avatar of Michael Pfister
Michael Pfister
Flag of Germany image

Anything in Group Policy eventlog?

Event Viewer -> Microsoft -> Windows -> Applications and Services Logs -> Group Policy -> Operational


Which Canon Universal Printer Driver are you using?
ASKER CERTIFIED SOLUTION
Avatar of Coriron Haz
Coriron Haz
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial