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Lourens van DykFlag for South Africa

asked on

Time machine couldn't complete the backup to Time Capsule 05a275.local

Good day
I have a client that has a couple of MacBook Pro’s running on their network.  There is one new MacBook Pro running the latest version OSX 10.14.5.  They backup to an Apple Time Capsule on the network which works well and did not have any issues until recently this one MacBook Pro reported the following error:
Time Machine couldn’t complete the backup to “Time Capsule 05a275.local”
I have attached the full error on with this threat.
I have tried the various fixes of removing and re-adding the Time Capsule drive.  When I tried to do the the verify disk via the Options and Clicking on the Clock also did not work.  I have updated the firmware as well, but still have the same problem.
Please assist and advise on how to fix the issue as the MacBook Pro is not able to do the backup.

Kind Regards
Lourensvd
time_machine_error.png
Avatar of serialband
serialband
Flag of Ukraine image

Have you gone through all the standard suggestions from Apple yet? https://support.apple.com/en-us/HT204157
As serialband is suggesting, from that article I'd try the check first:

Check your backup
If you back up to a server, AirPort Time Capsule, or drive connected to your AirPort Extreme Base Station, make sure that your current Time Machine backup doesn't have any issues that could prevent further backups:

  1. While holding down the Option key on your keyboard, click the Time Machine menu  in the menu bar, then choose Verify Backups.
  2. If Time Machine finds an issue with your backup, it displays a message with details. Follow the onscreen instructions.

(no points please)
Avatar of Lourens van Dyk

ASKER

Hi Serialband and Gerwin Jansen

I have tried the standard suggestions as per the article, but unfortunately still have the same issue.  The rest of the network backup fine to the time capsule.  It is only the one MacBook Pro that is having this issue.
Anything worth mentioning from the steps you tried? Any messages from the verify backups for example or do they just verify OK?
Hi Gerwin Jansen

I will try to get the error message again from the verify backups option, but I know that it did not want to verify.  And I also made sure that I can ping the time capsule as well.
Hi Gerwin Jansen

Please see error messages that I receive when trying to do the backup.  See my error when trying to verify the backup.  I have also tried to exclude Dropbox as well, but still received the same error.  When I try to do the backup manually, I get the Error 112 as per attachment.
Backup-Error-when-running-manual.jpg
Error-112.jpg
Error-when-verifying-backups.jpg
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