Andy Coyle
asked on
Cannot log locally into sonic wall running kaspersky
As of this morning my Kaspersky Internet Security will not allow me to log into my SoonicWall TZ300 Router.
I get a certificate error because the router uses a self signed certificate.
It worked yesterday LOL.
Anyway, I exported the certificate as Kaspersky directed. I imported it as a trusted root certificate as directed.
No joy
I am entering http which is being changed to https. My router is fine with http management from a local IP
I called SonicWall and their solution is to buy a certificate.
I can successfully log in from a remote location or any local PC not running Kaspersky.
Any help would be appreciated
Thank you
Andy
I get a certificate error because the router uses a self signed certificate.
It worked yesterday LOL.
Anyway, I exported the certificate as Kaspersky directed. I imported it as a trusted root certificate as directed.
No joy
I am entering http which is being changed to https. My router is fine with http management from a local IP
I called SonicWall and their solution is to buy a certificate.
I can successfully log in from a remote location or any local PC not running Kaspersky.
Any help would be appreciated
Thank you
Andy
add an exclusion in Kaspersky for SonicWall
ASKER
Thank you all so far. Just an update.
I launched a ticket with Kaspersky. They did a remote and were on for over two hours and cannot rectify it.
They are referring it to engineering.
Andy
I launched a ticket with Kaspersky. They did a remote and were on for over two hours and cannot rectify it.
They are referring it to engineering.
Andy
My favorite solutions always involve removing and replacing Kaspersky ... watched it be the root of too many issues.
ASKER
Thank you, but, this is the best of all possible fixes to be in. It's my machine. I have the luxury of letting them fix it. Were it a customer's machine there would be considerable stress, angst and possible lost income involved. I'm getting to see a lot of tools folks dont usually see.
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