Bob Brown
asked on
HP Laser Jet Driver update on server or desktop
A user has a Windows 7 professional desktop that is using a HP P3015 laserjet network printer. - The printer is having problems and I was told to update the drivers.
The printer is installed on a Windows 2012r2 print server.
What is the best way to update this printers drivers - And How.
Update - The description from the user was not accurate. - The problem was resolved by setting the default tray from envelope to the main try.
However - Management wants the driver updated.
If I download the basic driver - how can I update the printer on the print server.
The printer is installed on a Windows 2012r2 print server.
What is the best way to update this printers drivers - And How.
Update - The description from the user was not accurate. - The problem was resolved by setting the default tray from envelope to the main try.
However - Management wants the driver updated.
If I download the basic driver - how can I update the printer on the print server.
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Doubt it's a driver problem if it was working previous to this problem? It's probably been blocked or the print server features have changed.
what problems does the printer have? test it on another pc to be sure