Link to home
Start Free TrialLog in
Avatar of marrowyung
marrowyung

asked on

switching gmail account in youtube.

hi,

I am now try to setup 2x gmail account for youtube so that I can switch but I can't switch to another account, and now seems google.com do not offer any feedback and solution at all.

for Android version of youtube we can't do this as it seem android can only allow one gmail account login but iphone.

for iphone version of youtube I add another gmail account to it but in the switch account page, the new account is grayed and I can't select that, any reason for it?
Avatar of Stacy Richard
Stacy Richard
Flag of United States of America image

Hello Marrowyung,

Go to Profile(gmail)  > Select gear icon manage people>add person give the profile a name>add sign in using your secondary account.


Hope this helps
Avatar of marrowyung
marrowyung

ASKER

hi,

are you talking about iphone ?  you are talking about what I have to do inside the youtube app ?
ASKER CERTIFIED SOLUTION
Avatar of Jackie Man
Jackie Man
Flag of Hong Kong image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
"What is the OS version for both Android and iOS?"

Android is EMUI 9.1 based on pie 9.1

ios is latest too ! 12.3.x

"For Android OS, goto Settings-> Cloud and accounts -> Accounts, have you added both Gmail accounts there?"

EMUI 9.1 do not allow that , must be one gmail account only !

"If yes, within YouTube app, you can click your Profile icon in the upper right corner and switch the GMail account by clicking the pull-down menu for the GMail accounts."

for iphone it is a yes, but for me the other account can't be choose, it is grayed !
for iphone it is a yes, but for me the other account can't be choose, it is grayed !

Do you have the password for both GMail accounts?

Are you in Hong Kong or China?
"Do you have the password for both GMail accounts?"

yes!

I am in HK . hahahaha !
"Do you have the password for both GMail accounts?"

yes!

If yes, sign out from both GMail accounts in YouTube app in iPhone and try again.

I am in HK . hahahaha !

I am in HK too.

If you still have troubles, I can help you in person.
"
If yes, sign out from both GMail accounts in YouTube app in iPhone and try again."

tried, doesn't work.
There should be a problem in relation to the GMail account which is grayed out.

How did you create/sign up for your GMail account? Did you do that in a Windows PC?

My wild guess is that the GMail account setup has a problem and you need to use a computer to do troubleshooting.

In a Windows PC, go to the URL below and logon with the GMail account which is grayed out.

https://www.youtube.com/features

and do a screenshot and post it back.

"Android is EMUI 9.1 based on pie 9.1" <- There is no Google Play Services bundled with your phone and you must install Core GMS package (.apk file) to bypass the check from Google.

In such case, you need a new Android phone which is bundled with Google Play Services if GMail accounts are important.
"How did you create/sign up for your GMail account? Did you do that in a Windows PC?"
yes!

"My wild guess is that the GMail account setup has a problem and you need to use a computer to do troubleshooting."

I can use PC to login and read email, everthing is fine.


"In such case, you need a new Android phone which is bundled with Google Play Services if GMail accounts are important."

you mean mate 20x do not have google play service, it has !
In a Windows PC, go to the URL below and logon with the GMail account which is grayed out.

https://www.youtube.com/features

and do a screenshot and post it back.
Is your mate 20x bought in Hong Kong or Mainland China?
hong kong .

"In a Windows PC, go to the URL below and logon with the GMail account which is grayed out."

I use the phone to go to youtube.com and that account's own is 8 year old, and  it said:

"YouTube isn't available with your google account. If you have an android device, you can watch youtube kids here.
"
Goto the link below.

https://myaccount.google.com/personal-info

Do you see your birthday? Or have you faked a birthday which makes you less than 18-Years-Old?

In short, one of your GMail accounts is under parental control and you cannot use it to logon to a mobile device on its own without the parents' permission.
"Do you see your birthday? Or have you faked a birthday which makes you less than 18-Years-Old?"

for a kids ! not for me ! that's why I want to switch over to it !
'
"In short, one of your GMail accounts is under parental control and you cannot use it to logon to a mobile device on its own."

but I already approve that as when gmail see you want to login to that youtube by that account it will ask approver to login too ! so approved.
if so what should I do ?
if so what should I do ?

Kid's GMail account is not allowed to use YouTube app regardless you have approved it or not.

You need to signup for another GMail account if you want to switch between two GMail account in using YouTube app.

Kid's GMail account is only allowed to use YouTube Kids app
https://play.google.com/store/apps/details?id=com.google.android.apps.youtube.kids&hl=en
for ios too?
they must ago over 18 ?
for ios too? Yes
they must ago over 18 ? Yes

Parental control is to protect the kids. There are many contents and apps which are not appropriate for kids to use alone.

You cannot use both an Adult GMail account and a Kid GMail account in the same mobile device.
"You cannot use both an Adult GMail account and a Kid GMail account in the same mobile device."

then I should fake that account to 18 years old or install youtube kids and login using that kids account ?
"fake that account to 18 years old" <- Yes. But, it defeats the purpose of parental control.

For YouTube Kids app,  you cannot use an Adult GMail account to logon and only one Kid GMail account in the same mobile device.

YouTube Kids app cannot be installed in a GMail account for adults.
""fake that account to 18 years old" <- Yes. But, it defeats the purpose of parental control."

yeah !!

" only one Kid GMail account in the same mobile device.
"

so youtube app account for me and youtube kids apps for that account, still make sense !
so youtube app account for me and youtube kids apps for that account, still make sense !

You need to dedicated mobile device for your kid to install youtube kids app and there is still no switching of GMail account in the same mobile device.
let see !
 tks for now.
tks all.!