Internet Explorer Navigation Error

TomPreen
TomPreen used Ask the Experts™
on
I have a compiled application that includes an OLE web browser control and the program automatically loads a specific web page.

On confirmation to continue a new page should load for entry of a user name and password.

This fails with a status code of  2146697208

I have also tested directly in Internet Explorer and the same behavior occurs suggesting the program code is not at fault.

The user has Windows 7 and Internet Explorer 8
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Daniel PineaultPresident / Owner CARDA Consultants Inc.
Distinguished Expert 2018

Commented:
This may be relevant, see: https://stackoverflow.com/questions/11865675/webbrowser-control-gives-the-error-inet-e-download-failure  That error is normally due to a download failure, is that the case here?

Author

Commented:
I do not think so. On my development system (Windows 10, Internet Explorer 11) and on other users with the same application also Windows 10, Internet Explorer 11 there is no problem.
ste5anSenior Developer

Commented:
Is the displayed site/page compatible with IE8?  Is it falling into quirks?
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President / Owner CARDA Consultants Inc.
Distinguished Expert 2018
Commented:
Update IE to 11, or try another browser.  Also, don't forget to set the FEATURE_BROWSER_EMULATION for your application otherwise it default to something like IE 6 (if memory serves).

Author

Commented:
I have asked the web site host if it is a compatibility issue but they are yet to respond, On the windows 10 platform I set the FEATURE_BROWSER_EMULATION for my application because prior to doing this I got a script error message but this did not prevent the login page from loading.

Author

Commented:
Attempted install of Internet Explorer 11 but it would not download it responded with your browser is not compatible.
ste5anSenior Developer

Commented:
hmm, when I need to guess: That users system is broken beyond simple repair.

Consider a reinstallation.
Daniel PineaultPresident / Owner CARDA Consultants Inc.
Distinguished Expert 2018

Commented:
That error is issued to Win10 systems, but you stated the user is running Win 7, are certain?  Have you validated this fact yourself?

Refer to https://www.microsoft.com/en-ca/download/internet-explorer-11-for-windows-7-details.aspx.

Author

Commented:
I have. It is a Windows 7, 32 bit system with service pack 1.

I was connected remotely via teamviewer would that have an impact on behaviour as my system is Windows 10
Daniel PineaultPresident / Owner CARDA Consultants Inc.
Distinguished Expert 2018

Commented:
As long as you were trying to perform the installation through their web browser on their system, no, it would no make any difference.  Very odd.

Author

Commented:
The user had their network support install internet explorer 11. Thanks for your assistance

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