What reports to run to give an overview of Spiceworks activity over the last year.

Jan Mishkin
Jan Mishkin used Ask the Experts™
on
I got a request to see the analytics of the trouble tickets over the last year.  What would be the best reports to show this? Meeting at 1:00 central time!
Any help would be most appreciated!
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
IT Manager
Commented:
I think I didn't give enough information; I now realize this would need to be based on what they are interested in and I could run a report by number of tickets for each type of ticket and the number of tickets each support person worked on these tickets. etc.  Sorry for the ambiguous request.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial