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ZackFlag for Australia

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Really weird wifi Issue

Hi EE,

I have a very strange problem at the place I'm currently living in.  My landlord is trialing a new Wifi connection this trial began at 11 am 1 day ago. No wireless configuration changes were required from my end and my tablet and mobile phone connected to the new wifi without issue. However, my Windows 7 desktop either by Wifi (using the same credentials as my mobile and tablet) or LAN DNS resolution doesn't work anymore I can ping external websites fine.

Tried setting my DNS to Google no luck.
Tried disabling IPv6 no luck.
Tried the ipconfig /flushdus, ipconfig /registerdns, ipconfig/release, ipconfig/renew no luck.
Tried the Netsh winsock, reset catalog, int ipv4 and ipv6 reset no luck

Event logs on my PC confirm the started have DNS issues at 11:03 am that day warning is:

The warning is event 1014 and the source is DNS client events. The general section reads, "Name resolution for the name [insert website URL] timed out after none of the configured DNS servers responded.

Any ideas I am completely stumped by this.

Thank you.
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CompProbSolv
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"No wireless configuration changes were required from my end"
Did the new Wireless Access Point replace an old one with the same SSID and key?

When you run ipconfig /all, what is being used for DNS?

Try the following on the desktop:
Start
run
cmd
nslookup
google.com
server 1.1.1.1
google.com

If you'll post the results, the answer may be clear.
Maybe run TCP/IP Reset and DNS flush to rid your computer of the old settings.

Open cmd.exe with Run as Administrator
Then: netsh int ip reset c:\resetlog.txt
Then: ipconfig /flushdns
Then: restart the computer
Avatar of Zack

ASKER

Hi Guys,

Not in front of my PC guys my apologies for the delay in my response.

Attached is kind of error message I get

Thank you.
29w8ftd.png
Avatar of Zack

ASKER

Hi Guys,

Attached is my ipconfig /all screenshot.

Thank you.
IMG_20190729_003329.jpg
Something isn't adding up here.

In your first screenshot, you say that the IP address shown after nslookup is the ISP DNS server address.  In your second screenshot, the DNS is shown as 192.168.0.1, which would be local.

I'd have expected that nslookup (with no arguments) would return the 192.168.0.1 address.

From where is it getting the ISP DNS server address?
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ASKER

Hi Compprobsolv,

In front my pc now the address in the nslookup screenshot is 192.168.0.1

Cheers
Did you reset TCP/P ?
Something isn't adding up here.

Agreed

My landlord is trialing a new Wifi connection

Let's start from the beginning.....

Your land lord is trying a new wireless service.

1) Are you connecting to "HIS" wireless access point? OR A wireless device provided by the "NEW" service provider?

2) Are you sure you're connecting to the correct access point?
ASKER CERTIFIED SOLUTION
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John
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I'm very confused.  It sounded like your problem was intra-LAN access and that internet access was OK.  Then you show an example of google lookup failing...?
Some computers work?
One computer doesn't work?
Are all the connections wireless?  It sounds like wired is also possible but not working for that one machine.
Do all the computers show the same gateway and DNS addresses?
"In front my pc now the address in the nslookup screenshot is 192.168.0.1"

That changes everything for the first test I suggested.  Please try it again:
(Please note that it is NOT: nslookup google.com.  There are reasons for each step.  There is an <Enter> implied at the end of each line.)

Start
run
cmd
nslookup
google.com
server 1.1.1.1
google.com
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skullnobrains

Most likely you are now compelled into using the dns server provided by the wifi through dhcp. So you need to unset your own nameservers.

Again most likely the correct server is the gateway
Thank you and I was happy to help you.
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ASKER

My apologies for the delay in my response to your feedback and my unclear communication in this thread, been working back late recently. John's fix worked perfectly. Thank you to all that assisted.