RemoteApp printing - Printers there, but nothing ever prints
Hi, I am connecting to a Server 2012 R2 via remote app. When I connect the local printers are installed and redirected as expected. The printers are pretty standard and the drivers are included with Server 2012. Everything looks right about the printers from the remoteapp, I can see properties and change settings. But when I go to print, it shows that it is sending the job to the printer, but nothing ever comes out and no errors are generated. I can send test pages, text files and PDFs and they print. All printers are shared from another 2012 R2 server that is set for File and Print functions. This was working fine and then stopped late Friday. All printers are newer model HP laserjet printers connected via TCPIP. I checked the .RDP file and redirected printers are allowed.
I do not know how to check for the EasyPrint driver.
When I watch the printer queue on the print server I can see the job process when I PDF,text files, or test pages are sent. When I try form any office app or Great Plains, I do not see any job appear.
Any advice would be appreciated.
I do not know how to check for the EasyPrint driver.
When I watch the printer queue on the print server I can see the job process when I PDF,text files, or test pages are sent. When I try form any office app or Great Plains, I do not see any job appear.
Any advice would be appreciated.
hdhondt
Does the printer ever receive anything? Most printers show a blinking light and/or some indication in the display when data is being received.
ASKER
I am not currently onsite, so I cannot answer that at this time.
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