I have a lot of email being marked as Junk following our exchange 365 migration. Previously Junk email didn't function so staff are not used to checking it.
The default settings in Junk Email Options in outlook is 'No Automatic Filtering' and there is no entries in the Blocked Senders list. The same settings are mirrored in the user account of Office 365 online and yet some quite normal email with nothing suggesting it is SPAM or JUNK is being moved to the Junk email folder.
Anyone know why this might be? or possibly suggest a way I can just switch off this feature. We have an external email scrubber so don't need this feature really.