Charles Truszcienski
asked on
Failed to send an outgoing ISAKMP packet. A socket operation was attempted to an unreachable host..
Sonicwall TZ600 constantly disconnects that worked fine until about 2 weeks ago. I'v reached out to Sonicwall tech support, and they try the same connection using RDP and the latest GVC(which is what we are doing) and Sonicwall has no issues. I've sent them the TZ600 vpn logs and the GVC client logs, but they have not resolved the problem for me.
Here is a copy of the remote user's log:
The remote user is using a wired desktop connection. Uninstalled and reinstall the latest GVC client, restarted computer, router, and modem. Re- Setup VPN on the TZ600 by Sonicwall tech support. We are unable to get the VPN connection from dropping. I really need to get this working again.
Thank you,
Cdelta88
Here is a copy of the remote user's log:
2019/08/15 16:20:01:748 Information x.x.x.x8 The SA lifetime for phase 1 is 28800 seconds.
2019/08/15 16:20:01:748 Information x.x.x.x8 Phase 1 has completed.
2019/08/15 16:20:01:848 Information x.x.x.x8 User authentication has succeeded.
2019/08/15 16:20:01:948 Information x.x.x.x8 The configuration for the connection is up to date.
2019/08/15 16:20:02:028 Information x.x.x.x8 Starting ISAKMP phase 2 negotiation with xxx.xxx.xxx.xx5/255.255.255.255:BOOTPC:BOOTPS:UDP.
2019/08/15 16:20:02:078 Information x.x.x.x8 The SA lifetime for phase 2 is 28800 seconds.
2019/08/15 16:20:02:078 Information x.x.x.x8 Phase 2 with xxx.xxx.xxx.xx5/255.255.255.255:BOOTPC:BOOTPS:UDP has completed.
2019/08/15 16:20:33:091 Error <local host> Failed to send an outgoing ISAKMP packet. A socket operation was attempted to an unreachable host..
2019/08/15 16:20:34:411 Information x.x.x.x8 Starting ISAKMP phase 1 negotiation.
2019/08/15 16:20:34:471 Information x.x.x.x8 NAT Detected: Local host is behind a NAT device.
2019/08/15 16:20:34:471 Information x.x.x.x8 The SA lifetime for phase 1 is 28800 seconds.
2019/08/15 16:20:34:471 Information x.x.x.x8 Phase 1 has completed.
2019/08/15 16:20:34:521 Information x.x.x.x8 User authentication information is needed to complete the connection.
2019/08/15 16:21:38:883 Information x.x.x.x8 Starting ISAKMP phase 1 negotiation.
2019/08/15 16:21:40:603 Information x.x.x.x8 NAT Detected: Local host is behind a NAT device.
2019/08/15 16:21:40:603 Information x.x.x.x8 The SA lifetime for phase 1 is 28800 seconds.
2019/08/15 16:21:40:603 Information x.x.x.x8 Phase 1 has completed.
2019/08/15 16:21:40:733 Information x.x.x.x8 User authentication has succeeded.
2019/08/15 16:21:40:823 Information x.x.x.x8 The configuration for the connection is up to date.
2019/08/15 16:21:40:933 Information x.x.x.x8 Starting ISAKMP phase 2 negotiation with xxx.xxx.xxx.xx5/255.255.255.255:BOOTPC:BOOTPS:UDP.
2019/08/15 16:21:40:973 Information x.x.x.x8 The SA lifetime for phase 2 is 28800 seconds.
2019/08/15 16:21:40:973 Information x.x.x.x8 Phase 2 with xxx.xxx.xxx.xx5/255.255.255.255:BOOTPC:BOOTPS:UDP has completed.
2019/08/15 16:22:11:710 Error <local host> Failed to send an outgoing ISAKMP packet. A socket operation was attempted to an unreachable host..
The remote user is using a wired desktop connection. Uninstalled and reinstall the latest GVC client, restarted computer, router, and modem. Re- Setup VPN on the TZ600 by Sonicwall tech support. We are unable to get the VPN connection from dropping. I really need to get this working again.
Thank you,
Cdelta88
What do your DHCP settings look like for VPN?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Depending on licensing, you migth consider using the SSL VPN instead of the IPSec VPN.