Link to home
Start Free TrialLog in
Avatar of Murty M
Murty MFlag for India

asked on

Citrix Windows 10 VDI SID reset scrip required

Windows 10 1790 build VDI intermittently Internet disconnecting, result as O365 Outlook not working. LAN is working fine.
When we change the VM HDD to another VM (Empty VM created and attached the existing VM HDD to New VM), then Internetworking.
Seems, VM SID having issues.
Citrix 7.15 CU4, Windows 10 Persistent VDI's, manual deployment (no MCS /PVS), Imported VM's. Hyper-V, SCVMM.
Please provide SID reset scrip.
Avatar of Dirk Kotte
Dirk Kotte
Flag of Germany image

Some Questions:
you lost connection from Device to Internet ... or complete network?
Are you able to ping the device ?
Are you able to logon as DomainAdmin - so SID should be OK
If you use a new empty device, you got net MAC-Adressses for the device too ... resulting in new Interfaces within Win10 and new IP Addresses.
i think your problem is something like duplicate IP's.
Or device/IP is blocked from Firewall.
Avatar of Murty M

ASKER

Did you lose connection from Device to the Internet ... or complete network? – LAN is working fine. Only the Internet not working.
Are you able to ping the device? yes, Ping, tracert working within Lan. DNS also fine. My Network team checked and confirm there is no issues at NW level.
Are you able to logon as DomainAdmin - so SID should be OK  -- Yes, we are able to login with domain admin. Still same issue.
Avatar of Murty M

ASKER

This is Citrix 7.15 CU4 environment with DHCP. No IP issues in our DHCP environment.
The issue on some Win10 VDI's an intermittent issue.
Avatar of Murty M

ASKER

We have checked at DHCP side, none of the VLAN IPs are utilized more than 60%.
Even we removed VM network card and reassigned new Network card, still same issue.
The only issue resolved, create a new VM without HDD and attach old HDD to the new VM.
Any suggestions?
ASKER CERTIFIED SOLUTION
Avatar of Dirk Kotte
Dirk Kotte
Flag of Germany image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Murty M

ASKER

Thank you Dirk.