J.R. Sitman
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Need to do a system restore but the date I need is not there.
A Microsoft security update from 8/14 screwed up our Accounting software. I need to do a system restore to the 13th, however, not all the computers have a restore date that far back.
If there anything that can be done? They are Win 7 computers
If there anything that can be done? They are Win 7 computers
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Yes, that's right. As said there are two possibilities you have some roll back options:
1) Manual backup
2) automatic restore point
It seems to me you have none of them, right? Is the damage repairable?
1) Manual backup
2) automatic restore point
It seems to me you have none of them, right? Is the damage repairable?
ASKER
Yeah I have no option. I software is not damaged it's a security patch that Microsoft did that they're working with the software company to try and fix so I'm sure it'll get fixed eventually but we've been down for two days
Does uninstalling the security update help?
ASKER
I uninstalled every one of the update security and the office ones which is what the software company told me to do didn't help
Is the old registry hive still accessible on the drive and you can manually load that into the live location and reboot after uninstalling the updates manually?
Not related, but also talk with your software development on Windows 7. You have but a couple months left before end of life in extended support and those systems needs to be replaced with Windows 10.
Not related, but also talk with your software development on Windows 7. You have but a couple months left before end of life in extended support and those systems needs to be replaced with Windows 10.
ASKER
Please explain "old registry hive still available"
This means that when you do updates it takes the current registry "regedit" and copys them into a temp file for restoration. Thats technically what the restore point tries to accomplish. So do a good google for locating these files inside the PC and see if those date stamps are around the date you needed. If they aren't there, then you just don't have this option. If they are there, you can use another device to move them into the live section and reboot and attempt to repair.
ASKER
did a scan and did not find a temps of the registry. We will have to live with this until Microsoft has a fix.
ASKER
thanks
Sorry, that is about the only Hail Mary I know of =(.
ASKER
NP
ASKER