u587162
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Cant save an Adobe form
I'm filling in a lengthy adobe medical related form and the stupid software will not allow me to save the file as I progress. I have lost data several times now.
It says at the top I need to click sign and then done, but then this will not allow me to continue editing the document. When I try and select Save as, I get a dialogue box saying that Adobe cannot only save a blank version of this form and data typed into the document will not be saved.
What gives? I'm completing the form in Adobe reader (the free one).
It says at the top I need to click sign and then done, but then this will not allow me to continue editing the document. When I try and select Save as, I get a dialogue box saying that Adobe cannot only save a blank version of this form and data typed into the document will not be saved.
What gives? I'm completing the form in Adobe reader (the free one).
ZeropointNRG
Is it your file? Does it say it's protected at the top? Do you have auto save feature on? Can you save as to copy the file? Is it possible to get an original copy of this file so I can test it?
ASKER
1. It's a medical form, so no its not mine
2. Where on top does it say protected - cant see it say it anywhere
3. As mentioned, I can only save as a blank document
2. Where on top does it say protected - cant see it say it anywhere
3. As mentioned, I can only save as a blank document
If you aren't able to save any information you've been inputting, can you upload this pdf so I can test it?
Usually if a document can't be written to, protected, it will display it in a yellow banner at the top across the screen. You'd then have to click it to allow editing. But since you've been actually editing it already, I'm assuming it's not protected.
Usually if a document can't be written to, protected, it will display it in a yellow banner at the top across the screen. You'd then have to click it to allow editing. But since you've been actually editing it already, I'm assuming it's not protected.
ASKER
doc attached.
aa1-attendance-allowance-interactive.pdf
aa1-attendance-allowance-interactive.pdf
ASKER CERTIFIED SOLUTION
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ASKER
but can I download a new version of adobe reader for that, since its free?
Works for me. I signed it and saved it and it made a new signed file, which you see below.
ASKER
problem is ive already completed most of the form so not sure if I can update it midway?
I'm not sure either. Usually it saves automatically every 15 minutes or w/e to this location
C:\Documents and Settings\user\Application Data\Adobe\Acrobat\11.0\Au
Find this updated copy that adobe makes, copy it again outside of this autosave path, (put it on the desktop or something) to make sure it doesn't get removed if update requires a restart.
If you update and it doesn't need a restart of adobe, I don't see why it won't let you save midway. But to be sure, find that temp file, copy it, and then put it back after the update, start adobe up and see if it asks if you want to recover, etc...
C:\Documents and Settings\user\Application Data\Adobe\Acrobat\11.0\Au
Find this updated copy that adobe makes, copy it again outside of this autosave path, (put it on the desktop or something) to make sure it doesn't get removed if update requires a restart.
If you update and it doesn't need a restart of adobe, I don't see why it won't let you save midway. But to be sure, find that temp file, copy it, and then put it back after the update, start adobe up and see if it asks if you want to recover, etc...
ASKER
yup that is the solution. cant believe my mac didnt update adobe automatically. usually I get update msgs for software all the time. Thx.
You're welcome!