Advanced Outlook Mailbox Configuration?
I am using the latest version of MS Outlook (Office365) on my Windows10 desktop. I have about 30 email accounts and I want to add another one. This one, however, requires the username to be entered in a special way. So if my email was lev@seltzer.com I would have an account such as lev.seltzer.
Back two decades ago this was easy, as all the account and server fields were available when configuring a new mailbox on MS Outlook. Now I just have access to the email and password. If I manage to get an advanced tab, so then I can also enter the servers. But no username.
The technicians at the server company suggested going to Windows Mail, clicking on a new account, and then choosing other (advanced). I did that and was able to easily configure the account - but for WINDOWS MAIL and not OUTLOOK! The newly created mailbox works fine, but does not show up in Outlook.
Is there a way to configure my mailbox so that it will work in Outlook?
Back two decades ago this was easy, as all the account and server fields were available when configuring a new mailbox on MS Outlook. Now I just have access to the email and password. If I manage to get an advanced tab, so then I can also enter the servers. But no username.
The technicians at the server company suggested going to Windows Mail, clicking on a new account, and then choosing other (advanced). I did that and was able to easily configure the account - but for WINDOWS MAIL and not OUTLOOK! The newly created mailbox works fine, but does not show up in Outlook.
Is there a way to configure my mailbox so that it will work in Outlook?
ASKER
The auto-configure does not work for this account because the user name is unique and must be entered manually. Outlook no longer provides a screen with access to this username field when "manually" configuring a new email account.
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ASKER
Thank you for your suggestion, but I have already tried this and Outlook version 1907 Build 11901.20218 does not have this option.
I am dealing with a "standard" pop/imap account and not an Exchange account.
I am dealing with a "standard" pop/imap account and not an Exchange account.
you are going into the control panel and selecting mail -> Email Accounts -> New -> Manual Setup or additional server types -> POP or IMAP
and filling out this screen?
this isn't accessed through outlook its part of the windows control panel.
and filling out this screen?
this isn't accessed through outlook its part of the windows control panel.
ASKER
The hosting company gave me a new account that has the email address as the user name, so this question is no longer relevant. Thank you all for your help.
Outlook uses autodiscover that will try to automatically configure outlook for whatever you're logged in as.
If you open your control panel and view by icons (not the categories) and select "Mail" you'll be able to select "Email Accounts..." then just hit "New" and you'l' be prompted with a username/email and password options. You can also do the Manual setup so it doesn't try to use auto discover to configure the mailbox.