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Dustin King

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How do I use programmable voice with 3cx?

I am using 3cx to connect with twilio.

I know that 3cx normally uses Elastic SIP Trunking, but I need to use programmable voice.

I have everything working as I think it should except when making an outbound call.

If I use an app directly connected to twilio then it's fine, but when routing through 3cx via the app or desk phone I get an error.

Error - 32009 The user you tried to dial is not registered with the corresponding SIP Domain

The logs show that 3cx is trying to place the dialed number in sip:+1##########@name.sip.us1.twilio.com

When it should be sip:username@name.sip.us1.twilio.com in order for twilio to be happy.

I've tried changing settings in 3cx to use the AuthID when sending out and I think I even got it working for a moment, but when I tried to repeat the process I couldn't figure it out again.

So does anyone know how to use programmable voice with 3cx?
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