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M

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The Word title is missing from the start menu tile and if a search is performed via Start search, nothing appears. Why did this happen?

The Word title is missing from the start menu tile and if a search is performed via Start search, nothing appears
Office 365
Windows 10, I believe version 1803
A solution was already found but I would like to know the possible reason why the Word tile is missing from the list of tiles on the Windows 10 start menu and via Start Windows search.
Note, some other Office applications appear.

I did not perform a search for the Word application via File Explorer.
Note, the problem happened with excel too, so Excel files could not be opened.
The problem was notice after a Windows 10 update /Office Update

I suspect  the Office 365 update was not completed, so the Office title/application was not re-installed, any ideas?
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Karen Falandays
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The latest v of O365 is up to 1908, but I have heard that there were issues with the latest Win10 update
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M

ASKER

Karen, I did not think of looking at an issue with Windows 10, but mostly the system has Windows 10 version 1809, and not 1903.

I believe I figure it out, when Office is being updated, it goes to a same process of an online repair and most likely, the Office update did not complete. I did not look to see which version of office on is on the system. I will have to wait and see if the problem happens again.

Thank you for your input Karen.
Yes please! Keep me posted!
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ASKER

I have not seen this problem again.
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