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Clients doesn't update from WSUS but they show this message: Your device is up to date. Last checked: Today" and they are not up to date

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Last Modified: 2019-10-13
Hello IT people

I've post last month a question about configuring WSUS server  and problems I've been facing. but now after I configure everything and the WSUS server has been able to contact Microsoft for update and the client could contact the WSUS server, I have another problem.

The problem is the clients don't seem to take any updates. whenever I try to update any computer or server, it gives me this message: "Your device is up to date. Last checked: Today, ‏‎9:34 AM". But it's really not up to date. and in WSUS server, there is yellow exclamation mark besides every client, like in this photo:

Screenshot--1-.png
So, I wish you guys could help.
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CERTIFIED EXPERT
Distinguished Expert 2018

Commented:
Are you approving updates in WSUS? Nothing in your screenshot shows that you are.
Ammar Bin YahyaVery Junior System Administrator

Author

Commented:
I always select all the unapproved updates and approve it for all the clients, or I'm doing it wrong?
Ammar Bin YahyaVery Junior System Administrator

Author

Commented:
when I checked the approved updates, i See the message:"this update has not been downloaded yet".

so, what could be the problem?
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Check this setting in WSUS options
-4F4C63A6-AD2C-42A7-A530-EB95AE1D861.png
Very Junior System Administrator
Commented:
the updates were blocked by the firewall. I contact the firewall manager to allow it