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Recover Data from Encrypted Hard Drive

I have a hard drive that has been formatted by mistke and need to recover data. I am able to run a scan using EaseUS Data Recovery. I can see the entire folder structure, etc but no files. I have since been informed that the drive was encrypted using Symantec Endpoint Encryption. Is this the reason no files are visible? Would have assumed if it was encrypted I would not be able to see folder structure, etc?

I would like to know how to unencrypte the drive so i can run another scan to see if I can recover this data. Any help is appreciated. Let me know if you need any additional information.

McKnife

If your recovery program is not aware of the encryption, then it cannot recover anything.
What it sees now, is merely the folder structure that was present before encrypting.

You will not succeed unless you find a disk recovery program that is Symantec Encryption aware.

Giovanni

Do you know the passphrase used to encrypt the disk? Without it your efforts will be futile.
See the following article for recovering Symantec drives: https://support.symantec.com/us/en/article.tech149679.html

Ugra Narayan Pandey

Do you have the access to Symantec Endpoint Encryption program? If yes then start process to decrypt your hard drive folders with included files.

https://www.uvm.edu/it/security/encryption/bitlocker/?Page=removing-pgp.html

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