Sonia Bowditch
asked on
Outlook Auto Complete Correction
We are currently moving mailboxes from local Exchange to Office365. Autocomplete/auto suggest is switched on for some employees and it is now sending undeliverable messages due to autocomplete picking up incorrect addresses. Research is showing that the cache needs to be cleared but this is not a popular fix as email is heavily ustilised by these people and I have been asked if there is anyway to get a list of addresses from autocomplete and amend/delete the ones causing a problem and upload the corrected list?
Is this even possible?
I have found the .dat files but they are unreadable.
Any help would be greatly appreciated.
Is this even possible?
I have found the .dat files but they are unreadable.
Any help would be greatly appreciated.
Ohhhh
What outlook you running?
What outlook you running?
ASKER
We are running Outlook 2016 in a Citrix environment and the NK2 files no longer exist.
Yeah I remember now,
To export the AutoComplete mailbox message, follow these steps:
Exit Outlook, and then close Outlook Web Access or Outlook Web App (OWA) on all workstations that are connected to your mailbox.
Download and install MFCMAPI from http://mfcmapi.codeplex.com.
Run mfcmapi.exe
.
On the Session menu, click Logon.
If you are prompted for a profile, select the desired profile name, and then click OK.
In the top pane, locate the line that corresponds to your mailbox, and then double-click it.
In the left-side navigation pane, expand Root Container, and then expand Top of Information Store or IPM_SUBTREE.
Right-click the Inbox folder, and then click Open Associated Content Table. This action opens a new MFCMAPI window that contains various properties.
Under the Subject column, right-click the item that has the subject IPM.Configuration.Autocomp lete, and then click Export Message. This action opens the Save Message To File window.
In the drop-down list, select MSG file (UNICODE), and then click OK.
Select a folder location to which you want to save the message, and then click Save. Note this location.
To export the AutoComplete mailbox message, follow these steps:
Exit Outlook, and then close Outlook Web Access or Outlook Web App (OWA) on all workstations that are connected to your mailbox.
Download and install MFCMAPI from http://mfcmapi.codeplex.com.
Run mfcmapi.exe
.
On the Session menu, click Logon.
If you are prompted for a profile, select the desired profile name, and then click OK.
In the top pane, locate the line that corresponds to your mailbox, and then double-click it.
In the left-side navigation pane, expand Root Container, and then expand Top of Information Store or IPM_SUBTREE.
Right-click the Inbox folder, and then click Open Associated Content Table. This action opens a new MFCMAPI window that contains various properties.
Under the Subject column, right-click the item that has the subject IPM.Configuration.Autocomp
In the drop-down list, select MSG file (UNICODE), and then click OK.
Select a folder location to which you want to save the message, and then click Save. Note this location.
ASKER CERTIFIED SOLUTION
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ASKER
Thanks Alex,
I have downloaded the IPM.Configuration.Autocomp lete and now I want to open the list to edit it so I can put it back once it is done.
Is it possible?
I have downloaded the IPM.Configuration.Autocomp
Is it possible?
SOLUTION
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This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
https://www.nirsoft.net/utils/export_nk2_autocomplete_outlook_contacts.html
Get NK2Edit.
Regards,
Alex