Link to home
Start Free TrialLog in
Avatar of Sonia Bowditch
Sonia BowditchFlag for Guernsey

asked on

Outlook Auto Complete Correction

We are currently moving mailboxes from local Exchange to Office365.  Autocomplete/auto suggest is switched on for some employees and it is now sending undeliverable messages due to autocomplete picking up incorrect addresses.  Research is showing that the cache needs to be cleared but this is not a popular fix as email is heavily ustilised by these people and I have been asked if there is anyway to get a list of addresses from autocomplete and amend/delete the ones causing a problem and upload the corrected list?

Is this even possible?

I have found the .dat files but they are unreadable.

Any help would be greatly appreciated.
Avatar of Alex
Alex
Flag of United Kingdom of Great Britain and Northern Ireland image

It's not DAT files, it's NK2 files.

https://www.nirsoft.net/utils/export_nk2_autocomplete_outlook_contacts.html

Get NK2Edit.

Regards,
Alex
Ohhhh

What outlook you running?
Avatar of Sonia Bowditch

ASKER

We are running Outlook 2016 in a Citrix environment and the NK2 files no longer exist.
Yeah I remember now,

To export the AutoComplete mailbox message, follow these steps:

Exit Outlook, and then close Outlook Web Access or Outlook Web App (OWA) on all workstations that are connected to your mailbox.

Download and install MFCMAPI from http://mfcmapi.codeplex.com.
Run mfcmapi.exe
.
On the Session menu, click Logon.

If you are prompted for a profile, select the desired profile name, and then click OK.

In the top pane, locate the line that corresponds to your mailbox, and then double-click it.

In the left-side navigation pane, expand Root Container, and then expand Top of Information Store or IPM_SUBTREE.

Right-click the Inbox folder, and then click Open Associated Content Table. This action opens a new MFCMAPI window that contains various properties.

Under the Subject column, right-click the item that has the subject IPM.Configuration.Autocomplete, and then click Export Message. This action opens the Save Message To File window.

In the drop-down list, select MSG file (UNICODE), and then click OK.

Select a folder location to which you want to save the message, and then click Save. Note this location.
ASKER CERTIFIED SOLUTION
Avatar of Alex
Alex
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thanks Alex,

I have downloaded the IPM.Configuration.Autocomplete and now I want  to open the list to edit it so I can put it back once it is done.

Is it possible?
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial