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said ouechen

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Outlook crashes when clicking on invitation

Dear Experts,

A colleague has following issue :
"I can't open any of the invitation I sent on Outlook where I have added Skype for Business. Outlook crashes and restarts automatically.
It means I can't change the content of an invite or see who has confirmed my invite.
The problem does not occur for invitations I received from others or for invitation I have created without adding Skype for Business.
Clearly the problem is linked to Skype. I have done a test right now: after closing Skype for Business Task (task manager) and I could open an invite without any problem."

OS : Windows 10 - Outlook 365 (32 bit  / Skype for business for Office 365 (32 bit).
'repairing online" Microsoft office unfortunately doesn' t help/   re-create a new profile in Outlook doesn"t help also..
What can be done?

Thank you
Said
Avatar of Saif Shaikh
Saif Shaikh
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Reproduce the same behaviour on another desktop outlook where you have to configure the same user outlook profile


Check in online mode if the issue happens.  Check in owa as well.
Review your application event log and share the crash message

Thanks
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