jbcbussoft
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Duplicate Gmail messages in Outlook for Macs 2011
I have a customer that uses MS Outlook for Macs 2011. He has several email accounts that he configured. One of them is a Gmail account, Recently he began getting duplicates of his Gmail messages in Outlook. There are no duplicates at mail.google.com everything looks good there. There is only one Gmail account setup in Outlook. He is not forwarding his messages. Any ideas of where to look for this issue?
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You could try rebuilding the database or creating a new identity. But at the end if the day, an upgrade still might be better.
ASKER
The database was rebuilt and the only rule was turned off. No change. We are probably going to update the software.