Glenn Frank
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SCCM Imaging Fails with a red screen
We have many HP 840 G3 EliteBook laptops that are failing SCCM with a red screen. These have been reimaged several times each and still fail.
Our sccm guys say to reimage it and it should work. 4 times? Maybe someone can advise as to what log files I should be looking at.
I am not the sccm admin but we do have access to most of the logs. Thanks in advance.
Our sccm guys say to reimage it and it should work. 4 times? Maybe someone can advise as to what log files I should be looking at.
I am not the sccm admin but we do have access to most of the logs. Thanks in advance.
The smsts logs will be what you need. Where they are depends on where in the sequence the imaging dies.
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Both of you were extremely helpful! What I need now is the tool that can read the log. Its huge!
download the SCCM toolkit. in that is a tool called CMTrace. This is an essential tool to reading SCCM (and other) logs.
https://www.microsoft.com/en-us/download/details.aspx?id=50012
https://www.microsoft.com/en-us/download/details.aspx?id=50012