philsimmons
asked on
Outlook deletes Auto-Complete Data
I am running Office 365 on my Windows 10 laptop. I have the "Auto-Complete" option checked in my Options under Mail. The Auto-Complete works fine, but every time I close down and restart Outlook it seems to automatically empty the Auto-Complete data ... and I need to manually re-enter the email addresses again (just once). I can't find any setting that tells it to empty the Auto-Complete when Outlook shuts down. This never used to happen. Please help.
Thanks,
Phil
Thanks,
Phil
I'm not aware of any such setting. Check for add-ins that might be interfering, also try temporary disabling any mobile devices on which the same mailbox is configured.
ASKER
Thanks. How do I check for add-ins?
Check where your data file is stored, same .
Check %userprofile%\appdata\loca l\microsof t\outlook
Note this is temporary location depending rosming/folder redirection.... might explain..
.ost file I think.
Check %userprofile%\appdata\loca
Note this is temporary location depending rosming/folder redirection.... might explain..
.ost file I think.
Add-ins are listed under File -> Options -> Add-in. A quick way to check whether an add-in might be causing this is to run Outlook in safe mode, either hold the CTRL key while launching Outlook or type 'Outlook /safe' in the run box.
ASKER
The only add-ins are from Microsoft. Can they be the culprit?
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ASKER
Thank you.