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Citrix Error: Virtual Desktops (Server OS) Appear as "Not Registered" in the Console

Citrix XenDesktop 7.7 Enterprise Edition
Windows 2012 R2 VDA
Local Profiles
VMWARE ESXi 6.5 Hypervisor
Manual Provisioning. No MCS or PVS.
Error: in Studio, VDA not registering. Virtual Desktops (Server OS) Appear as "Not Registered" in the Console
Troubleshoot Steps: TIME synchronization is fine, both DDC and VDA are in the same timezone. DDC FQDN is pinging from VDA server, so DNS is fine. VDA Agent 7.7 installed and configured with DDC.
While testing with "Citrix Health Assistant" tool, geeting all 3 stages failed error.
What else I have to check? Only one VDA server having this issue. Created a new VM and getting the same error.

https://www.citrix.com/blogs/2018/02/13/the-most-common-vda-registration-issues-troubleshooting-steps/
https://support.citrix.com/article/CTX136668
https://support.citrix.com/article/CTX126992

Jenny Sheerin

Do you find any errors in the event logs on DDC or VDA? Were you able to ping FQDN of VDA from VDA as well?
Try this https://support.citrix.com/article/CTX117449

Murty M

ASKER

Yes, VDA to VDA FQDN is pinging.
80/443/1494/2598 these ports both sides open between DDC and VDA?
Even we uninstalled AV on VDA. Still no Luck.

ASKER CERTIFIED SOLUTION

Dirk Kotte

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Murty M

ASKER

Thank you.

Citrix Error: Virtual Desktops (Server OS) Appear as &quot;Not Registered&quot; in the Console

Citrix Error: Virtual Desktops (Server OS) Appear as "Not Registered" in the Console