VMware converter failing with "insufficient permssions to access source" error

d_melnyk
d_melnyk used Ask the Experts™
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Hi Folks:

    I am attempting to virtualize a Windows 10 Pro system (64 Bit) using the latest VMware VM Converter. Everything seems to set up properly, but when the job is submitted it immediately fails with an error indicating "Insufficient permissions to access source".

    I am logged in with an administrative account with full privileges; I have turned off all anti-virus software; disabled windows firewall; I have set "Run all administrators in Admin Approval Mode" to DISABLED in the local security policies; Started the converter with "run as Administrator". The error still persists.

(Only thing I just thought off but can't try at the moment is to check if Virtualization support is enabled in the BIOS - would this make a difference?)

Any assistance would be greatly appreciated as this is for a client and there is a bit of a time constraint to get this working.

Best regards, Dave Melnyk
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Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
VMware Converter has nothing to do with

(Only thing I just thought off but can't try at the moment is to check if Virtualization support is enabled in the BIOS - would this make a difference?)

Did you install VMware Converter on the "Windows 10 Pro system" to virtualise ? This is best practice.

Is this an OEM version of Windows 10 Pro, e.g. it came with the computer ?

Author

Commented:
Hi Andrew:

    Thanks for the speedy reply! Yes it is installed on the Windows 10 Pro system which I believe was an upgrade from Windows 7 Pro a couple years back. I believe it is pretty much up to date.

    A further note, the converted VM is to be written to a share on a file server (for which the logged in administrator has full rights) - not sure if this is part of the problem. Currently do not have a secondary drive in the system of sufficient size to do the conversion - will have that available tomorrow.
VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
Have a look at the logs, which are generated.

I suspect the network share does not have the correct permissions, and it may also be worth either

1. select a local disk for conversion (gets around the permission issue on the share).
2. change to VMware Converter 6.0, 6.2 is buggy!

Author

Commented:
Thanks for the reply … will give that a try tomorrow and report back!

Author

Commented:
Thanks. Finally had to cable in another drive on the bus to get it to work, not sure why network share did not work as all permissions were in place. C'est la vie!

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