Hi gents I have a user with a new mobile device (Phone) trying to setup his email. However when he tries to add the account he gets this error.
You have 10 phone partnerships out of the maximum allowed 10 partnerships. After you reach the maximum, you can't create additional partnerships until you delete existing ones from your account. To do so, sign in to Outlook Web App, click Options > Phone > Mobile Phones, and delete any unused partnerships.
The company runs an old Exchange environment (2003) and he does not have the privileges to do this himself. Can someone advise if this is an active sync issue and specifically on the back end I can do this for him? Or get a list of devices and send them to him and let him choose which ones to remove? Thanks.