Office 365 - Word - Mail Merge next record problem

LeighWardle
LeighWardle used Ask the Experts™
on
Hi Experts,

I am trying to create a mail merge that is output to address labels with a unique Licence Number defined by an Excel file (attached).
I've also attached the .docx file.

My problem is that the Preview of the merge output shows the same Licence Number for each label.

This is what the .docx file looks like:

Mail Merge showing Fields
This is what the merge preview looks like:

Mail Merge Preview
I'm running Office 365.

I cannot see a Next Record option on the menu:

Word 365 Menu
Regards,
Leigh
CIRCLY-Licences.xlsx
CIRCLY---Dongle-Label---v5--14-up--.docx
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Software & Systems Engineer
Commented:
Check if the attachment resolves the issue
The problem was that the records were missing the "Next Record" in order to advance
Clipboard01.jpgFrom i quick test i made probably you need to re add the Data Source
CIRCLY---Dongle-Label---v5--14-up--.docx

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Commented:
Thanks, John.

That worked fine after I reconnected the data.

Regards,
Leigh

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