Transfer data from Seagate network disk to usb-disk/Windows computer...

ullenulle
ullenulle used Ask the Experts™
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Hi there.

My brother got an issue with a Seagate Central network disk. The network part doesn't work anymore, and he wants to rescue the data and copy to a usb-disk/computer drive etc...
The challenge is that Seagate utilizes a file format related to Ubuntu/Linux. He tried to pull out the hard disk from the storage unit and hook up to a Windows computer via USB. That didn't work that well, because the 3TB drive apparently is formatted in like 500GB partitions with a Ubuntu/Linux format. That is not recognized by Windows.
So the task is how to move/copy data to a "normal" disk that will work with Windows.
I found a Gparted software that is supposed to do the trick, but we're a bit insecure about what to do and if this is the right procedure.
Did any of you out there try a similar task? We would prefer if it's possible to do the whole thing with a Windows based software.
Looking forward to your suggestions.  :-)

Best regards

Ulrich
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Lee W, MVPTechnology and Business Process Advisor
Most Valuable Expert 2013

Commented:
If the data is important, you would probably be better off sending to a data recovery company.  One wrong move and the data could be lost for good.

If the data isn't important, then you can try booting off a Linux DVD (Ubuntu) and see if it recognizes the drive and it's contents.
Top Expert 2013

Commented:
you can run it without installing : https://ubuntu.com/download/desktop

Author

Commented:
Hi again.

Thanks for your responses. I forgot to write, that my brother has got an old laptop with Ubuntu 14.10 installed. When he hooked the harddisk up to the laptop via a USB-cable (harddisk moved to a harddisk-case with USB-interface), Ubuntu could see something, but not all. Especially not the data he stored on the disk.
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Top Expert 2013

Commented:
then it looks like the drive is failing (bad sectors  ?) test it with the anufacturer's diag; long test - eg wd llifeguard for WD drives, etc
i use the UBCD for these things :

Hardware diagnostic CD    UBCD
---------------------------------------------------
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
direct download :  http://www.memtest.org/
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/      

**  you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives  use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox

for completeness -here's how i handle disk problems : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html

==>>****in order to be able to  boot from CD or usb - you may have to disable secure boot in the bios
Hey everyone.

Sorry for the lack of response, but I found a solution for the issue.
As I expected, then there's nothing wrong with the hard drive itself. It was all a matter of decoding/reading the ext2/ext4 format of the partitions.
We tried several options via Ubuntu, but that didn't work out. Then I tried to find an option that would work in Windows. This page came up with a solution that worked:

https://www.howtogeek.com/112888/3-ways-to-access-your-linux-partitions-from-windows/

The second option - DiskInternals Linux Reader - did the job after installation. The other two options didn't work. It might have been because my brother used an old Windows XP computer for the task. :-)
Anyways... DiskInternalt Linux Reader worked like a charm. He quickly found his data, and he could copy them and work with them in Windows.
Mission complete. And Seagate still didn't let me down when it comes to a hard drive. Just stay away from other sort of hardware, Seagate! :-)

Best regards

Ulrich

Author

Commented:
Thanks for your effort.

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